Online terms and conditions for individuals

In accordance with Law 78-17 of 6 January 1978, relating to computers, files and freedoms (so-called "Computer and Freedom Act"), this site was the subject of a declaration to the CNIL (receipt 1676795 v 0). Exercise of the right of access. In accordance with Article 34 of the Computer and Freedoms Act, you have the right to access, modify, correct and delete data that concerns you. To exercise this right of access, contact the publisher: GRIBOUILLE IMPORT, 14 rue de La Faurie, 09000 FOIX. 05 61 65 57 09. Host: OVH 2 kellermann Street 80157 ROUBAIX CEDEX 1 Phone: '33(8)

For more information on the "Computers and Freedoms" law, please visit the CNIL website. Copyright / Responsibility. The company GRIBOUILLE IMPORT reserves the right to modify at any time the available data (references, sizes, colors) including by updating this site according to the available stocks. Messages that you send to us via the Internet can be intercepted on the network. Until they reach us, their confidentiality cannot be guaranteed.

These terms of sale are concluded on the one hand by the company GRIBOUILLE IMPORT headquartered in the united states GRIBOUILLE IMPORT, 14 rue de La Faurie, 09000 FOIX, registered in the register of trade and companies of FOIX under the number 382 582 088 below referred to as company GRIBOUILLE IMPORT and on the other hand, by any individual or legal person wishing to make a purchase via the company's website GRIBOUILLE IMPORT "Buyer."


The purpose of these terms of sale is to define the contractual relationship between the company GRIBOUILLE IMPORT and the buyer and the conditions applicable to any purchase made through the company's trading site GRIBOUILLE IMPORT. The acquisition of a property or service through this site implies an unqualified acceptance by the purchaser of these terms of sale. These terms of sale will prevail over any other general or specific conditions not expressly approved by the company GRIBOUILLE IMPORT. The company GRIBOUILLE IMPORT reserves the threat to be able to change its terms of sale at any time. In this case, the applicable conditions will be those in effect on the date of the purchaser's order.

Characteristics of the goods and services offered

The products are those in the catalogue published on the company's website GRIBOUILLE IMPORT. These products are offered within the limits of available stocks. In this regard, if the product is no longer in stock, the company GRIBOUILLE IMPORT will refund the amount paid for the proceeds without compensation on either side. Each product is accompanied by a description. The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product, especially with regard to the colors.


The company GRIBOUILLE IMPORT pays the utmost attention in the selection of its products. Every delivery from our suppliers is rigorously controlled. This allows us to ensure the best quality of products. In accordance with the legal provisions, the products supplied by the seller benefit from: - the legal duration of compliance, - the legal guarantee against hidden defects a result of a defect of material, design or manufacture affecting the products delivered and rendering them unfit for use. Any guarantee is excluded in case of misuse, negligence or failure of maintenance on the part of the Internet user as in case of normal wear of the property, accident or force majeure.


On the first order, the user must complete a registration form as a new customer, containing the following mentions: civility, name, first name, address, date of birth, email and a personal password. This information will allow him to fill out the forms prior to the order. The company GRIBOUILLE IMPORT cannot be held responsible for the difficulties caused by the inaccuracy of the information provided by the Internet user. In order to facilitate the identification of the user by providing the email address and password at the same time, the user expressly authorizes the company GRIBOUILLE IMPORT to have a so-called "Cookie" file on its hard drive with the sole purpose of facilitating its identification.

The Internet user retains the possibility of refusing Cookies by setting up his internet browser, he loses the possibility to customize the service issued to him by the company GRIBOUILLE IMPORT via its website. The company GRIBOUILLE IMPORT agrees to honour orders only within the limits of available product stocks. Any order is worth accepting prices and descriptions of the products available for sale. Any order is registered and processed immediately as soon as it is received and is shipped as soon as possible. An invoice is attached to the package on request, which clearly contains all the information on the order.

The buyer who wishes to purchase a product must: complete the identification form; Validate your order after you've checked it Make the payment under the terms and conditions confirm its order and settlement. Confirmation of the order results in acceptance of these terms and conditions of sale, recognition of full knowledge of them and the renouncement of its own terms of purchase or other conditions. All the data provided and the confirmed confirmation will be worth proof of the transaction. Confirmation will be worth signing and accepting the transactions performed. The seller will provide confirmation of the registered order by email.


In accordance with articles L.121-20 and the following articles of the Consumer Code, you have seven (7) days to exercise your right of withdrawal on all items of your order, without having to justify reasons or pay a penalty, except for return fees.

We will then refund you the full amount of items received by our services.


If the return is the result of an error on our part or if the item proves to be defective, we will refund the shipping costs. If a delivery problem is due to poor information of your contact information and phone we take any responsibility. (on receipt of the return by our service).

WARNING: We only reimburse shipping costs, not prepaid packages. To keep the product in the original packaging, please return the product to its original packaging. Please accompany your return with a proof from the Post Office. You have 10 days to return your parcel through the Post Office to: GRIBOUILLE IMPORT, 14 rue de La Faurie, 09000 FOIX. Shipments to due port are refused. In case of abnormal or abusive returns the company GRIBOUILLE IMPORT reserves the right to refuse a subsequent order.


If you want to exchange an item for another size or color, you need to tell us on the return voucher. We will return the item to the desired size or color.

Participation in Port Fees and Deliveries

Postal fees are paid directly to the Post Office on your behalf by the company GRIBOUILLE IMPORT. Your parcel will be delivered to your home by the Colissimo service of the Post Office within two weeks of receiving your order. For Europe and the rest of the world please contact us for definition of the tariff.

Delivery and delivery times

Delivery times are given as an indication and any delays do not give the buyer the right to cancel his order, refuse the goods or claim damages. Risks are the responsibility of the purchaser from the moment the products have left the company's premises GRIBOUILLE IMPORT. Delivery times are given only as an indication; If these exceed thirty days from the order, the sales contract may be terminated and the buyer refunded. At the time the customer takes possession of the products ordered, it is up to him to control them (quality, quantity, compliance with the order...). No claims are taken into account seven days after the delivery of a product. A claim, justified and made within this period, leads only to the exchange of the product, without further compensation for the customer. The products are delivered to the address indicated by the consumer on the purchase order. All our products leave in perfect condition of our premises.

Large or heavy parcels are delivered in front of your home, home, or chosen place, a delivery driver may not be required to take the package to the customer.

The customer must report to the delivery driver precisely the slightest trace of shock (wet case, holes, crush marks. ...) on the parcel and to contact our customer service immediately: contact@en/. In all cases, you have three (3) days, not including public holidays from the receipt of your package to notify the carrier, by extrajudicial deed or recommended letter, of your possible reservations (Article L133-3 of the Code of Commerce).


The prices in the catalogue are TTC prices in euro taking into account the VAT applicable on the day of the order; any change in the rate may be passed on to the price of goods or services. The company GRIBOUILLE IMPORT reserves to change its prices at any time, however, with the understanding that the price listed on the day of the order will be the only one applicable to the buyer. Prices include order processing, but not transportation or delivery fees as long as they take place in the following geographic areas.


Payments are made in cash, on order. The payment is made in euros: - By Bank Card: You are then redirected to the Credit Lyonnais website. At no time are we aware of the numbers you need to provide. We are only notified by the bank that a transfer corresponding to the amount of your order has been made to our account. The server is secured by S.S.L (Secure Socket Layer) in order to protect as efficiently as possible all data related to the means of payment, and that at no time does the Buyer's banking data pass through the company's computer system. GRIBOUILLE IMPORT.


The seller, in the process of online sales, is bound only by an obligation of means. It cannot be liable for damage resulting from the use of the Internet such as data loss, intrusion, viruses, service disruption, or other unintentional problems. Furthermore, we will not be held responsible or failing for any delay or non-performance resulting in a case of force majeure. Finally, we draw your attention to the fact that we cannot be held responsible for an order that was placed by a minor, whether or not the parents have authorized this order.

Intellectual property

All elements of the company's website GRIBOUILLE IMPORT are and remain the intellectual and exclusive property of the company GRIBOUILLE IMPORT. No one is allowed to reproduce, exploit, rebroadcast, or use in any capacity, even partially, elements of the site whether they are software, visual or sound. Unless written derogation, all models made or developed for our society remain in all circumstances our entire property: so the rights of reproduction or transformation of our models, prints, drawings, sketches, models, photographs, etc.... are strictly reserved, in France and abroad. Any simple or hypertext link is strictly prohibited without an express written agreement from the company GRIBOUILLE IMPORT.

Personal data

In accordance with the Computer, Files and Freedoms Act of 6 January 1978, personal information relating to purchasers may be processed automatically. Buyers can object to disclosing their contact information by reporting it to the company GRIBOUILLE IMPORT . Similarly, users have the right to access and correct their data, in accordance with the law of January 6, 1978. Automated processing of information, including the management of the site's users' email addresses, was reported to the CNIL on 27/03/2010 registered under the number 1420057.

Archive - Proof

The company GRIBOUILLE IMPORT will archive purchase orders and invoices on reliable and durable support that is a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The company's computerized records GRIBOUILLE IMPORT will be considered by the parties as evidence of communications, orders, payments and transactions between the parties.

Dispute resolution

These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of the company's head office GRIBOUILLE IMPORT, notwithstanding the plurality of defendants or appealing for security.